Olde Towne Hosts is a comprehensive short-term rental (STR) management company focused on higher-end properties, larger properties, and vacation-centric markets. Our goal is for our clients not to have to do anything except collect a check every month.

Once you have a property that’s ready to rent (more below on finding and furnishing properties) we’ll do the rest:

Onboarding

Several of our team members do detailed walkthroughs of the property to make sure it meets our standards, will meet our guests’ standards, and that we are prepared to address any issues that may arise

• We create physical and digital guidebooks/house manuals

• Create the listing for Airbnb (and other platforms when appropriate)

• Purchase any additional supplies needed (billed to owner)

• Professional photography (included in onboarding fee)

Ongoing Management

• Pricing

• Communication with guests before, during, and after their stay

• Reviewing guests

• Cleaning

• Restocking supplies

• Coordinating both preventative and responsive maintenance (billed to owner)

• Coordinating landscaping, snow removal, and pest prevention

• Send out monthly statements and disburse net earnings

• We are not Realtors® and cannot represent you in a transaction. We do offer services to help find and evaluate potential properties (more info below).

• We are not interior designers and do not furnish properties for clients, however we do have relationships with several excellent designers to whom we can refer you (more below).

• The following services are NOT included in the start-up fee but may be offered by Old

• Towne Hosts on a case-by-case basis for an additional fee: Coordinating deliveries of furnishings, appliances, etc., and meeting delivery people to accept deliveries and installation.

  • Coordinating and being present for installation and/or activation of any utilities, such as tv/internet/electric/gas/trash etc.

  • Coordinating maintenance/construction/renovation work and other contractors/services, and meeting workers at the property.

  • Registering the property with the appropriate local authorities.

  • Paying local taxes, including occupancy taxes, in localities where the listing platform does not automatically do so. In cases where the occupancy taxes are not automatically remitted OldeTowne Hosts will collect this tax from the guest and forward it to the Host, who will be responsible for filing and paying the taxes with local authorities.

Our fee is 20% of the gross booking revenue (cleaning fees not included), and a one-time onboarding fee of $500.

There are no other fees for our standard services, however property owners are still responsible for operating expenses like landscaping, snow removal, restocking supplies (toilet paper, coffee, sheets and towels, etc.), and maintenance.

At this time we do not offer furnishing services, however we do work with several interior designers that we highly recommend who know what we need and understand your goals as an investor. We strongly suggest that you work with an interior designer to furnish your property!

Cleaning fees are billed directly to guests, and we pay the cleaners. The cleaning fee doesn’t affect your bottom line.

We partnered with the best cleaner in the South Shore and deep clean every property as part of our quality control process. The extra time for routine deep cleans will provide a more positive guest experience.

Our standard contract allows us to take reservations up to 90 days out. For some properties in certain vacation-focused markets we will take reservations up to 180 days out. Contracts can be terminated any time but all existing reservations must be honored.

Yes, many of our clients hire us to manage second homes or vacation homes that they use occasionally. Typically, though most of the properties we manage are available to be rented at least 90% of the time.